Outbound calling · AI agent

The AI agent calls your customer base — on its own, by script, at the right time

Upload a customer list and instructions — the agent calls, runs the conversation by script and logs the result in your CRM. In parallel, with retries, with no operators on the line.

  • Calls on the schedule and time zones you set
  • Retries on no-answer — by your rules
  • Hands a complex case to a live employee when needed
Consultation by phone, no waiting
Campaign: Booking reminder Active
+7
Dialing…
+7 705 981 12 34waiting
+7 747 456 78 90waiting
+7 700 334 55 21waiting

How auto-dialing works

01

Upload your customer base

Import a list from your CRM or a file — name and phone number. You can add customers even after the campaign starts.

02

Describe the script

Instructions for the agent in plain text: how to greet, what to offer, how to respond to "too expensive" or "call me back later".

03

Set the schedule and retry rules

Calling hours, retry limit, interval between calls and the minimum duration that counts as a "successful" call.

04

Launch and track statuses

Each customer gets a status: waiting, in progress, connected, error, completed — visible in real time.

Parallel calls, not a single queue

The agent doesn't wait for a line to free up. It calls several customers at once and holds a separate conversation with each — while one is listening to the offer, the next is already picking up.

The number of simultaneous lines is limited only by your telephony — not by shift schedules or headcount.

+7 701 222 45 67 connecting
+7 705 981 12 34 in call 00:14
+7 747 456 78 90 awaiting answer
+7 700 334 55 21 in queue

Where auto-dialing is used

Booking reminder

Clinics, salons, auto services — a call the day before the visit reduces no-shows.

Order and delivery confirmation

Online stores confirm the address and delivery time without pulling operators into routine work.

Abandoned cart recovery

A call to a customer who didn't complete checkout — with a reminder and a special offer.

Payment and renewal reminder

Subscriptions, memberships, insurance — the agent reminds about renewal before it expires.

Satisfaction survey

A short call after a visit or purchase — rating the service and collecting feedback.

Reactivating dormant customers

Calling a base that hasn't purchased in a while, with a personal offer to come back.

Cheaper and faster to scale than a call center

The same result — a different price and a different scaling speed.

Recommended
AI agent
Around the clock
working hours
No limit on lines
simultaneous calls
Not required
hiring and training
Don't affect the schedule
sick leave and vacations
Linear with call volume
cost of scaling
Call center operators
By shift schedule
working hours
Limited by number of operators
simultaneous calls
Recruiting, training, turnover
hiring and training
Affect availability
sick leave and vacations
With the number of people hired
cost of scaling

The script is defined in text — no programming

Instructions for the agent are plain text: how to introduce itself, what to offer, how to react to objections. The agent follows the script and keeps the context of the conversation from the first line to the last.

Custom scripts generated with AI for a specific business and product raise call-to-sale conversion — the agent speaks the language of your audience rather than in generic phrases.

Retry rules are configured separately: how many times to attempt a call, at what interval, and what call duration counts as productive.

Campaign name
May promo campaign
Instructions for the operator
Greet the customer by name, tell them about the May promotion. If the customer says "too expensive" — offer installments. If they ask to call back — clarify a convenient time.
Max attempts
3
Interval, min
60
Min duration, sec
30

The voice agent helps you sell more

  • Increases the average check

    Offers upsells and related services by script, where an operator might forget.

  • Handles objections

    "Too expensive", "I'll think about it", "not now" — the agent responds using pre-written scripts.

  • Presents services and prices

    Clearly and consistently for every customer — no "forgot to mention the promo".

  • Wins back customers who declined

    Re-calls the drop-offs after a set time with a new offer.

+0%average check
0%objections closed
0+pitches per month
0%drop-off recovery

Results — straight into your CRM

Every campaign is tied to a customer base and a calling schedule. The agent's work is visible as an ordinary table: who's in the queue, who connected, who asks to be called back.

Customer
Phone
Status
Attempts
Last attempt
Айгуль Сериковна
+7 701 222 45 67
Completed
1
today, 11:02
Данияр Ерланович
+7 705 981 12 34
Active
1
now
Мадина Болатовна
+7 747 456 78 90
No answer
3
yesterday, 18:40
Ерлан Мұратұлы
+7 700 334 55 21
Waiting
0

Recording, transcript and status for every call

Every conversation is recorded and transcribed to text. You can see how many attempts it took and at which step of the script the customer agreed or declined.

Campaign reports are available in your dashboard — no separate analytics system required.

Aigul Serikovna · attempt 100:41 · recording available
Hello, Aigul! This is the Nur salon, reminding you about your manicure appointment tomorrow at 15:00.
Yes, I remember, I'll be there.
Great, see you then! Have a nice day.

Questions about auto-dialing

Let's discuss your calling campaign

Tell us who to call and with what script — we'll suggest how to set it up.